Deal Quality Specialist

Lansing, IL

About Us:


EnLight.Energy is an energy upgrade franchise family that helps home and business owners drastically reduce their gas and electric bills. We provide immediate savings, help increase the comfort of your home, all while reducing your carbon footprint


Our mission is to provide an extraordinary customer experience while becoming the best version of ourselves and helping others do the same. In striving to do this we abide by the following Leadership Principles:



  1. Play Full Out

  2. Respect Different Perspectives

  3. Truly Listen

  4. Put Your Butt On The Line

  5. Trust Yourself, Trust Others

  6. Be A Daymaker


Schedule:


Flexible Part-Time (15 - 25 hours per week), but will have to work some Saturdays. 


Position Description:


Deal Quality Specialists play an important role in helping our sales teams and new customers have a great experience when starting to go solar. They are responsible for monitoring, auditing and communicating the status of all new deals. Deal Quality Specialists assist the support team in reaching team goals and communicating policy changes to the broader team.


Responsibilities:


  • Ensure each deal meets correct geographic requirements

  • Communicate status and pending items to appropriate stakeholders

  • Work with internal team members to resolve outstanding items

  • Prioritize daily workflow

  • Export reports from and interact with company BI dashboards

  • Escalate process changes and issues to team members



Minimum Qualifications:

  • Great attention to detail

  • Ability to communicate clearly and effectively

  • Basic knowledge and use of Microsoft Office (i.e., Word, Excel, Outlook)

  • Ability to work effectively independently, as well as within a team environment

  • Must be able to multitask and prioritize

  • Ability to solve problems

What We Offer:


  • $12+ DOE

  • Flexible schedules

  • Fully-stocked break room

  • Opportunity for career development and advancement with a rapidly growing company

  • High-energy, fun and friendly culture

  • Participation in company sponsored events

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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HEAD OFFICE INQUIRIES

600 Congress Ave

Austin, TX 78701

Tel: (512)774-4633

hello@enlight.energy

 
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